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Claims Manager
(Isle of Wight ) Permanent, full time position Circa £24,000 p/a starting salary (negotiable dependant on experience) |
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We now have an opportunity for a reliable Claims Manager, with a skill for clear communication and teamwork, to join this growing insurance firm on the Isle of Wight. With this role comes a stable work environment, a supportive management structure and the chance to access further professional development.
This is a role all about communication, listening and process. We are looking for an individual who is confident when speaking with commercial clients in person and via phone, and who has strong written communication and administrative skills. This is a high energy work environment with a high level of efficiency required on each claim, therefore we are seeking an organised and pro active individual, who can methodically (but swiftly) work through claims in a calm and professional manner.
Duties will include;
The Claims Manager will be responsible for day to day claims with clients, whilst also managing a small internal claims team to maintain excellent standards of service. Whilst not essential, any experience of managing staff will be advantageous. This is a role where the post holder must lead by example, demonstrating a strong work ethic, showing attention to detail and always representing the brand in a professional manner.
Applicants should be aware that this is not a simple CV application process, there will be a presentation element to showcase communication skills and aptitude testing to help ensure a strong culture fit for the team. Our client is keen to see individuals who are committed to a long term career with the company and expect to see this commitment demonstrated at interview.
To be considered for this role, please write a brief cover letter stating your key experience in claims management and attach an up to date CV .
This is a role all about communication, listening and process. We are looking for an individual who is confident when speaking with commercial clients in person and via phone, and who has strong written communication and administrative skills. This is a high energy work environment with a high level of efficiency required on each claim, therefore we are seeking an organised and pro active individual, who can methodically (but swiftly) work through claims in a calm and professional manner.
Duties will include;
- Taking full report of new claims from clients
- Data entry and reporting via internal and external IT systems
- Working on fault/non-fault claims
- Submitting comprehensive details to the accident management team
- Client liaison to make sure insurance and accident management companies meet client expectations
- Manage the client and the claims process from start to finish, focusing on client expectation.
- Liaise with garages to ensure repair work and dates are all in order
- Manage total loss pay-outs and make sure hire vehicles have been delivered/collected
- Keep and manage a comprehensive claims diary for audit purposes
The Claims Manager will be responsible for day to day claims with clients, whilst also managing a small internal claims team to maintain excellent standards of service. Whilst not essential, any experience of managing staff will be advantageous. This is a role where the post holder must lead by example, demonstrating a strong work ethic, showing attention to detail and always representing the brand in a professional manner.
Applicants should be aware that this is not a simple CV application process, there will be a presentation element to showcase communication skills and aptitude testing to help ensure a strong culture fit for the team. Our client is keen to see individuals who are committed to a long term career with the company and expect to see this commitment demonstrated at interview.
To be considered for this role, please write a brief cover letter stating your key experience in claims management and attach an up to date CV .
Sunshine Recruitment Solutions is acting on behalf of this employer as an Employment Agency, we will be introducing a hand-picked shortlist of recommended applicants to the hiring manager for review. Please contact our office on 01983 215777 if you would like to have a confidential discussion about this vacancy.
