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HOTEL RECEPTIONIST
(Isle of Wight) Permanent position - circa £18,000 p/a (negotiable dependent on experience) |
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This beautiful hotel situated in a stunning location on the Isle of Wight is the natural place to go for those looking for something a little bit special. This venue is always a firm favourite with Island visitors and locals due to their fantastic reputation for excellence and their dedicated team of hospitality professionals.
Due to recent staff movement, the hotel now has a full-time vacancy for a skilled Receptionist, who will essentially become the face and voice of the venue ensuring that from the first to last contact, each guest has an outstanding experience. This is not the role for a shy retiring wallflower, we are looking for an engaging, confident and customer focused individual with a strong track record in customer facing roles, ideally within a reception environment (although not necessarily from a hospitality background).
Applicants will need to be well presented and articulate with a fantastic phone manner. We are looking for someone who is I.T confident, able to use online booking systems, liaise with guests via email, work with internal databases and systems and potentially engage with queries via social media. We also need an individual who will be able to troubleshoot and think proactively within the working day, if a guest has an unusual request or an issue that needs resolving, it will often fall to the reception team to ensure a swift and effective response.
This is a full-time position in a busy hotel, open 7 days a week. Applicants should be aware that the role will require a 40 hr week across early and late shifts (earliest shift begins at 7am and the close is at 11pm). Due to the demands of the role, we need someone who is able to drive, as the local bus system simply cannot accommodate some of the start and finish times for this role.
On offer is a fantastic workplace offering a strong starting salary, in a team that works cohesively across all departments and offers a warm and welcoming environment to staff and guests alike. The team in place have been in post for years, growing and progressing their way up through the venue. The successful applicant for this Receptionist post is highly likely to be progressed through to a management role in the business as a natural next step from this position.
If you think you have the skills to maintain the highest standards of customer care and if you can work well with others in an organised, level headed manner, we would love to hear from you. Please apply below with an up to date CV and a cover letter stating why you would suit a high end hotel environment with a discerning customer base.
If you would like a confidential discussion about this role, please contact us on 01983 215777.
Due to recent staff movement, the hotel now has a full-time vacancy for a skilled Receptionist, who will essentially become the face and voice of the venue ensuring that from the first to last contact, each guest has an outstanding experience. This is not the role for a shy retiring wallflower, we are looking for an engaging, confident and customer focused individual with a strong track record in customer facing roles, ideally within a reception environment (although not necessarily from a hospitality background).
Applicants will need to be well presented and articulate with a fantastic phone manner. We are looking for someone who is I.T confident, able to use online booking systems, liaise with guests via email, work with internal databases and systems and potentially engage with queries via social media. We also need an individual who will be able to troubleshoot and think proactively within the working day, if a guest has an unusual request or an issue that needs resolving, it will often fall to the reception team to ensure a swift and effective response.
This is a full-time position in a busy hotel, open 7 days a week. Applicants should be aware that the role will require a 40 hr week across early and late shifts (earliest shift begins at 7am and the close is at 11pm). Due to the demands of the role, we need someone who is able to drive, as the local bus system simply cannot accommodate some of the start and finish times for this role.
On offer is a fantastic workplace offering a strong starting salary, in a team that works cohesively across all departments and offers a warm and welcoming environment to staff and guests alike. The team in place have been in post for years, growing and progressing their way up through the venue. The successful applicant for this Receptionist post is highly likely to be progressed through to a management role in the business as a natural next step from this position.
If you think you have the skills to maintain the highest standards of customer care and if you can work well with others in an organised, level headed manner, we would love to hear from you. Please apply below with an up to date CV and a cover letter stating why you would suit a high end hotel environment with a discerning customer base.
If you would like a confidential discussion about this role, please contact us on 01983 215777.
Sunshine Recruitment Solutions is acting on behalf of this employer as an Employment Agency, we will be introducing a hand-picked shortlist of recommended applicants to the hiring manager for review. Please contact our office on 01983 21577 if you would like to have a confidential discussion about this vacancy.
